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Help / Buying and suppliers

Supplier return

See one return in full, and record the credit note it is owed.

What this page is for

This page shows one supplier return in full: the goods receipt it came from, the store, the reason, who recorded it and when, each line's quantity and value, and the total value claimed.

A return is a claim: the goods have already left stock, but what the supplier owes back does not change until a credit note is recorded against it.

Everyone whose role can view purchasing sees this page. Recording a credit note against it needs a role that can pay.

How to…

How to claim the credit for a return

Press Record credit note to open a new credit note pre-filled from this return.

Worked examples

Butchery that also roasts meat

Mama Njeri's Butchery's owner opens a return recorded last week for faulty seasoning and presses Record credit note once the supplier confirms the amount, closing off the claim.

Supermarket

Tumaini Supermarket's buyer checks a return's Value claimed against the figure the supplier quoted over the phone before recording the credit note, to be sure the two agree.