What this page is for
This page sets up a printer against the till it sits beside, or the kitchen station it serves, so every device at that counter or station prints the same way without being configured on its own. A till printer takes receipts; a station printer takes the docket of every order fired to that station, so the kitchen still has the order even when its screen is down.
Only people whose role can manage the business's structure see this page.
Before you start
- The till or prep station the printer serves must already exist — see New till for a till, or set up prep stations under Floor and kitchen.
Fields
Prints for
Whether this is a till printer or a kitchen station printer. A prep station only shows to people whose role can see the floor and kitchen set-up; otherwise only A till is offered.
- A till: takes receipts.
- A kitchen station: takes dockets for every order fired there.
Example: A till for the counter printer; A kitchen station for the grill's docket printer.
Till
Which till this printer serves. Shown only when Prints for is A till.
Example: Front lane 1
Kitchen station
Which prep station this printer serves. Shown only when Prints for is A kitchen station.
Example: Grill
Name
What you call this printer.
Example: Counter printer
Connection
How the printer is reached.
- Bluetooth
- Network
- USB (Universal Serial Bus, a cable into the device)
Example: Network for a printer on the counter's local network.
Address
What the connection needs: a Bluetooth address, a network host and port such as 10.0.0.40:9100,
or a USB device path.
Example: 10.0.0.40:9100
Paper width
- 58 mm
- 80 mm
Example: 80 mm
Code page
The character table the printer reads. A wrong code page prints question marks in place of letters.
Example: CP437
Fallback printer
Where tickets go when this printer cannot be reached. Only one, and a printer that already has its own fallback cannot be chosen, so a ticket never bounces through a chain.
Example: No fallback, or a second printer at the same till.
How to…
How to add a printer
- Go to Organisation → Printers and press Add printer.
- Choose what it Prints for, and the till or kitchen station.
- Give it a Name, choose its Connection and type its Address.
- Choose Paper width and Code page, and a Fallback printer if you have one.
- Press Add printer.
How to change a printer's details
Open it from Printers, change what you need and press Save changes. Once a printer serves a kitchen station, who it serves cannot be changed here.
How to move a printer to another till or station
Open it from Printers and choose the new Till or Kitchen station, then press
Save changes. Only the tills and stations of the printer's branch are offered; where the branch
has more than one store, each shows its store's name first, such as Car wash · CW · Car Wash.
A printer stays in its branch. To use it at another branch, deactivate it here, then register it from a till there with Find devices.
How to see proven features
Open an existing printer. Proven features lists only what has actually been tested against it — a cutter, a drawer kick, a QR (quick response) code or a logo image — never what its datasheet claims.