What this page is for
A scale is a peripheral wired to a till, used to weigh something sold by weight, such as beef or vegetables. Scales lists every one set up in your business, so the till knows what unit a reading is in without guessing.
The columns:
- Name: what you called the scale.
- Prints for: the till it is wired to.
- Protocol: the scale maker's own protocol name.
- Baud rate: its serial communication speed.
- Status: Active or Deactivated.
Everyone whose role can see the business's structure sees this page. Adding or changing a scale needs a role that can also see the catalogue, since a scale names a unit from it.
How to…
How to add a scale
Press Add scale. See Add scale.
How to change a scale's details
Press the row, or open its row menu and choose Edit.
What happens when someone zeroes or tares a scale
Every press of Zero or Tare on a till's scale panel is written to the business's audit trail with the person signed in, the till and the time, so an unexpected tare can be traced later. The till needs a connection to do it: offline, the press is refused and nothing is sent to the scale.
How to stop weights being typed by hand
In Settings, on the Selling & till tab, untick Type weights by hand for the business or one store. At the till, a weighed item then takes its weight from the scale or a weight label only. On a waiter's handheld, a weighed item is added without a weight and shows Awaiting weight; the kitchen ticket says it is to be weighed, and the cashier weighs it on the till's scale before the bill can be printed or paid. A store with no active scale keeps typed weights, because nothing there could weigh: the setting says so beside the switch.
How to deactivate or reactivate a scale
Open the row menu and choose Deactivate or Reactivate. A scale is never deleted, because a weighed sale from the past still names it.
Worked examples
Butchery that also roasts meat
Mama Njeri's Butchery wires a scale to the counter till, set to read in Kilogram (kg), so a cut of beef sold by weight rings up at the right fraction of the kilo price.