Tulindo
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Help / Customers and loyalty

New campaign

Write a text message to a segment, with an optional bonus-points offer, and choose when it sends.

What this page is for

This page writes a campaign: a name, a segment, the message and when it sends. Save draft keeps it; nothing is sent from here.

Under the message, the counter shows how many characters it has and how many texts each customer will be sent. Tulindo adds the line Reply STOP to stop these messages. to every message; it is shown greyed, and cannot be removed. One character outside the plain text alphabet, such as a curly apostrophe, makes every text a dearer kind, and the page names it and the plain one to use instead. A campaign may run to at most three texts per customer.

Where loyalty is on, Give bonus points adds a line saying how many points each recipient has been given.

How to…

How to put the customer's name in

Press Insert name. {name} is replaced with each customer's name when the message is sent.

Worked examples

Restaurant and bar

The Acacia Grill & Bar writes Hi {name}, our new menu is here. Show this text for a free dessert this week., which fits in one text with the opt-out line.