What this page is for
Segments lists the sets of customers your campaigns go to. A segment is either a list of people you choose, or a set of rules, such as Not seen for 60 days or more, that Tulindo works out afresh each time you look.
Segments come with the CRM add-on. Customer tags, in the header, opens the tags a rule can match.
How to…
How to add a segment
Press New segment. See New segment.
How to retire a segment
Choose Retire from its row menu. A segment a scheduled campaign is waiting to send to cannot be retired until that campaign has sent or been cancelled.
Worked examples
Retail shop
Duka Bora builds a segment of customers not seen for 90 days and sends them a welcome-back offer.