What this page is for
Estimate works out who the campaign would reach now, the three groups left out and why, the texts in all and the cost. A customer is reached only once their own page records that they agreed to offers by text (Record agreement under Messages the customer agreed to). The cost needs your price per text, set under Settings → Messaging.
Schedule appears only once the campaign has an estimate made on it as it stands, less than a day old, and only to someone whose role can send campaigns (and approve points, where points are offered). Changing the message makes the estimate out of date. The confirmation repeats the recipients, the texts and the cost before anything is sent.
A scheduled campaign shows Cancel, which asks for a reason. A sent campaign shows how many messages are queued, sent, delivered, failed and bounced, and each recipient's message. If the CRM add-on or the SMS provider is switched off before a campaign sends, Tulindo cancels it and says why.
How to…
How to send a campaign
Press Estimate, check the figures, press Schedule and confirm.
Worked examples
Retail shop
Duka Bora estimates its offer at 412 recipients and 412 texts, sees that 37 customers have not agreed to marketing texts, and schedules it for Saturday morning.