What this page is for
This page adds a prep station — a place where prepared items are made, such as the grill, the bar or the pass — or changes one you already have. A station belongs to one store, which decides whose stock an item prepared here depletes from.
Three waiting times govern how an order ages on the kitchen screen: when it starts reading as waiting long, when it reads as late, and when it alerts a manager. Each must be longer than the one before it.
Only people whose role can manage the floor and kitchen set-up see this page. The Docket printer field, which names a printer already keyed to this station, appears only once the station exists and only to people whose role can see the printer, scale and terminal set-up, because a brand new station has no printer keyed to it yet.
Before you start
- The store the station belongs to must exist (Organisation → Stores).
- To print dockets, a printer keyed to this station must already be set up (Organisation → Printers); a new station names none until one is.
Fields
Store
Which store the station belongs to, and whose stock items prepared here deplete from. Required when adding a new station, and fixed afterwards.
Example: Westlands kitchen
Name
What the station is called. Required, and unique within its store.
Example: Grill
Show orders on a kitchen screen
Whether a kitchen display shows this station's orders. Turn it off where the station works from printed dockets only.
Example: on for a kitchen with a screen above the pass; off for a bar that only ever prints.
Docket printer
Every order for this station also prints here, whether or not it has a screen. Only active printers already set up for this station are offered. Shown only when editing an existing station.
Example: Kitchen printer 1
Waiting long after (minutes)
How long an order can sit before the kitchen screen marks it waiting long. Part minutes are kept to the second, so 1.5 means 90 seconds. Required, and must be less than Late after.
Example: 5
Late after (minutes)
How long before the order reads as late. Required, and must be more than Waiting long after and less than Alert a manager after.
Example: 10
Alert a manager after (minutes)
How long before a manager is alerted about the order. Required, and must be the longest of the three.
Example: 20
How to…
How to add a prep station
- Go to Floor and kitchen → Prep stations and press New prep station.
- Choose the Store and type the Name.
- Turn Show orders on a kitchen screen on or off.
- Set the three waiting times, each longer than the last.
- Press Create station.
- Once it exists, set up its printer on Organisation → Printers, then come back and choose it under Docket printer.
Worked examples
Restaurant and bar
The Acacia Grill & Bar creates Kitchen for the Westlands kitchen store, turns on Show orders on a kitchen screen, and sets waiting times of 5, 10 and 20 minutes. It creates Bar the same way but leaves the kitchen screen off, because the bar works from a printer only.