What this page is for
A device is a registered terminal that holds trust in Tulindo — a till, a waiter's handheld, a kitchen screen or a manager's device. Devices lists every one that has been enrolled, or that is waiting to be. A PIN (personal identification number) identifies the person using a device; the device itself is what Tulindo trusts.
The columns:
- Name: what you called the device.
- Code: its own short code, assigned at enrolment.
- Store: which store it belongs to.
- Mode: Till, Waiter, Kitchen or Manager, with a Browser marker if it is a browser registered as a till rather than a dedicated terminal.
- Status: Awaiting enrolment, Code expired, Trusted, Suspended, Revoked or Wiped.
- Last seen: when it last reached Tulindo.
- Code expires: for a device awaiting enrolment, when its one-time code stops working.
Only people whose role can manage users see this page.
How to…
How to enrol a new device
Press Enrol a device. See Enrol a device.
How to get the apps on a phone or tablet
Press Get the apps at the top of the page. A window opens with a QR (quick response) code for each of the two Android apps: Tulindo, for tills, waiters and kitchen screens, and Tulindo Manager, for owners and managers on their own phones. Scan a code with the device's camera, or press Get it on Google Play, install the app, then enrol the device. Press Close when you are done.
How to register this browser as a till
Press Register this browser. See Register this browser. Use this to let the computer you are using now sell at the till, with no separate terminal to enrol.
How to re-issue an enrolment code
For a device Awaiting enrolment or whose code has Expired, open its row menu and choose Issue a new code. The previous code stops working the moment the new one is issued.
How to cancel a pending enrolment code
For a device Awaiting enrolment, open its row menu and choose Cancel code.
How to suspend or clear a suspension
For a Trusted device, open its row menu and choose Suspend, then confirm; the device is refused until the suspension is cleared, and nothing on it is wiped. For a Suspended device, choose Clear suspension to let it work again.
How to revoke a device
Open the row menu and choose Revoke, then confirm. The device is signed out for good and wipes its local data the next time it reaches the network. To use it again, enrol it afresh with a new code.
If something goes wrong
- A device reads Code expired before anyone used it — issue a new code; the previous one worked for fifteen minutes only.