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Help / Your business and staff

Enrol a device

Issue a one-time code so a till, waiter handheld, kitchen screen or manager device can enrol.

What this page is for

This page issues a one-time enrolment code and a QR (quick response) code for a new device: a dedicated till, a waiter's handheld, a kitchen screen or a manager's device. The code works once, for fifteen minutes, and is shown only this once — if it is lost or expires, issue a new one from Devices.

A till or waiter device can only ever reach the store you choose here. Only people whose role can manage users see this page.

Before you start

  • The store the device belongs to must already exist — see Stores.

Fields

Device name

What you call the device, so you can tell it apart from others on this list.

Example: Front lane 1

Store

Which store the device belongs to. A till or waiter device cannot reach any other store's tills.

Example: Westlands — Main

Mode

What the device is used as.

  • Till: the selling surface with a cash drawer.
  • Waiter: the handheld ordering surface, with no drawer.
  • Kitchen: the kitchen display, with no selling surface.
  • Manager: the owner and manager application, for reads and approvals.

Example: Till for a till terminal; Waiter for a handheld.

How to…

How to enrol a device

  1. Go to Organisation → Devices and press Enrol a device.
  2. Type a Device name, choose its Store and Mode.
  3. Press Get enrolment code.
  4. On the device, type the business address and the code shown. Or choose Scan a QR code instead and scan the QR code.
  5. Press Done, or Enrol another device to repeat the steps for a second one.

If something goes wrong

  • This code has expired, so the device cannot use it. Issue a new one from the device list. — go to Devices and issue a new code; it only works for fifteen minutes.