What this page is for
Availability answers one question for every variant (size, pack or flavour) at one store: can the till sell it here, and if not, why not? It gives four separate answers rather than one verdict, so you can see exactly what to fix.
Choose the store at the top right. The page lists every variant in your catalogue with:
- Catalogue: On sale, or Withdrawn when the variant is off sale everywhere. A variant is withdrawn when it, or its item, was archived; or when an undone catalogue import removed it.
- This store: Ranged when this store sells it, Not ranged when this store has been told not to.
- 86: Available, or 86'd when it has been marked sold out at this store. "86" is restaurant slang for "sold out, stop selling it". 86 reason and 86 until show why and until when.
- Stock: In stock or None on hand. Stock is advice only: it never stops a sale.
A row with a red edge cannot sell (withdrawn or not ranged); an amber edge means it has been 86'd.
Everyone who can view the catalogue sees the list. Marking something sold out needs a role that can manage availability. Ranging, store settings and putting variants back on sale need a role that can manage the catalogue.
How to…
How to mark something sold out (86 it)
- Find the variant and open its row menu.
- Choose 86 this.
- Give a Reason, such as
Out of fresh tilapia. - To have it come back by itself, set Until (optional), such as tonight's closing time. Leave it blank to keep it off until someone clears it.
- Confirm. It stops selling at this store straight away.
To bring it back early, open the row menu and choose Clear the 86. Clearing an 86 that someone else raised needs approval rights.
How to stop a store selling a variant
Open the row menu, choose Ranging and thresholds, and change whether this store sells it. The same page sets the low-stock thresholds for alerts at this store. Clear store settings returns the variant to the default: sold at this store, with no thresholds.
How to put one withdrawn variant back on sale
Open the row menu of a Withdrawn row and choose Open item. On the item's page, press Put on sale beside the variant. If the whole item is archived, press Restore item first.
How to put several withdrawn variants back on sale
- Tick the Withdrawn rows you want. Only withdrawn rows can be ticked.
- Press Put on sale in the bar that appears, and confirm.
How to put every withdrawn variant back on sale
The band above the list counts them, for example 45 variants are withdrawn from the catalogue.
- Press Select all withdrawn. The band now reads All 45 withdrawn variants are selected, on every page. Press Clear selection to change your mind.
- Press Put on sale.
- Read the confirmation, Put 45 variants on sale?, and confirm.
- Read the result under the band: how many went on sale, how many were already on sale, and how many were skipped and why.
This puts back everything that is withdrawn, including variants someone archived on purpose and variants removed by undoing an import. If some must stay off sale, tick only the rows you want instead, or archive those again afterwards.
Some variants are skipped rather than put on sale, each with its reason:
- skipped: the item is archived. Restore the item first. Open the item, press Restore item, then try again.
- skipped: the item is not for sale, such as an ingredient. This is expected; nothing to do.
Worked examples
Restaurant and bar
At 9 pm The Acacia Grill & Bar runs out of tilapia. The floor manager chooses the Westlands kitchen store, finds Fried tilapia — Whole, chooses 86 this, types Sold out tonight and sets Until to 06:00 tomorrow. Waiters' phones and the till stop offering it at once, and it comes back by itself in the morning.
Butchery that also roasts meat
Mama Njeri's Butchery has two stores: the shop counter and the grill. Beef (steak cut) — Per kg is Ranged at the shop. At the grill store the manager set it to Not ranged with Ranging and thresholds, because the grill sells only nyama choma, which draws the beef through its recipe.