What this page is for
Pending invitations lists every e-mail invitation that has been sent and not yet accepted, withdrawn or expired. Once someone accepts their invitation they move to the People tab on Users and disappear from this list.
The columns:
- E-mail: the address the invitation was sent to.
- Roles: the roles the person will hold once they accept.
- Branches: which branches the invitation scopes them to, or All branches.
- Invited by: who sent it.
- Sent: when it was sent.
- Expires: seven days after it was sent. A link that has expired no longer works.
Only people whose role can manage users see this page.
How to…
How to find an invitation
Type in Search by e-mail.
How to send a new invitation
Press Invite a user. See Invite a user.
How to revoke an invitation
Open the row menu and choose Revoke invitation, then confirm. The link in the person's e-mail stops working at once. You can send a new invitation to the same address at any time.
If something goes wrong
- The row disappears with a notice that the invitation has already been accepted or revoked — it was acted on elsewhere, possibly by someone else, moments before you tried.