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Help / Tills and shifts

Till session

See one operator's drawer in full, by currency, with its float, its count, its variance and every cash movement on it.

What this page is for

This page shows everything about one till session: its state, who worked it, when it opened and closed, and the drawer by currency. Each currency the drawer holds is counted and reconciled on its own and is never mixed with another — a shortage in Kenyan shillings and a surplus in US dollars are two separate problems, never netted into one.

For each currency you see:

  • Opening float: what the operator declared at the start, and who declared and countersigned it.
  • Expected: what should be in the drawer, worked out from the float, cash sales, cash held on open bills, float added, refunds, payouts and drops. This line only appears once a count has started.
  • Counted: what was actually counted, once a count has been done.
  • Variance: counted minus expected, once both exist.
  • Banked and kept as next float: what left the drawer and what stayed in it, once the session is closed.

If the session was counted blind, the expected figure and the variance are hidden here unless your role can approve till activity — a note explains this ("Expected withheld"). This is the point of a blind count: the counting operator sees only the count form, with no hint of whether they are over or short, but the figures are still recorded for whoever can see them afterwards.

Below the drawer, every cash movement on the session is listed: float added, payouts, drops and no-sales (an open drawer with nothing sold), each with its amount, reason and who did it.

Open, declare a float, count and close all happen on the till, not here. This page is for reading a session's record, reading its shift report, and, where a variance was left unexplained after a blind count, giving the reason.

How to…

How to open the shift report

Press Take an X read (a live session) or Open the Z (a closed one) at the top of the page. See Shift report.

How to explain a variance after a blind count

If a currency's count left a variance over the alert threshold and no reason was given at the till (which only happens under a blind count), a notice reading This variance has no reason yet appears beside it, with a Give the reason button, for anyone whose role can approve till activity. Press it, write what happened, and confirm. The reason is recorded on the session; it cannot appear on the Z, because the Z was already cut.

Worked examples

Restaurant and bar

At The Acacia Grill & Bar, LANE1's session for Friday night was counted blind. The closing waiter saw only the count form. The next morning the duty manager opens the session here, sees This variance has no reason yet beside KES with a shortage of KES 850, and presses Give the reason, writing Till float short-counted at the start of the shift.

Supermarket

Tumaini Supermarket runs an open count on its quiet daytime lane. The cashier closing LANE2 sees the expected figure while counting, so if it is short they give the reason there and then, and it prints on the Z. Looking at the session afterwards, the manager sees the reason already recorded.