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Serial numbers

Look a unit up by its serial number to see where it is, who bought it and whether it is still in warranty.

What this page is for

With the Serial numbers add-on on, every unit of an item marked Serial numbers carries its own number from the day it is received to the day it is sold. This page finds any of them.

Warranty lookup

Scan or type a serial number and choose Look up. Tulindo finds the number in every item, without regard to capital letters or spaces, and shows each match with its item, status and store. A unit that has been sold also shows the order, the receipt number, the sale date and its warranty: In warranty to a date while the warranty runs, Warranty ended once it has passed. The customer is shown only to someone whose role can view customers.

Serials beside stock on hand

Choose a store to see, for each item with serial numbers, the quantity on hand beside the serial numbers on record there. The two differ when units were received or sold while the add-on was off. A stocktake counted by scanning brings them back into line.

Register serials

Register serials records numbers for units already on the shelf that have none on record, for example stock received before the add-on was switched on. You cannot register more numbers than there are units without one.

Statuses

Status What it means
In stock On the shelf at its store.
Returned Sold, then brought back by a void or correction, and on sale again.
Sold Sold on a settled bill.
In transit Despatched on a transfer that has not yet been received.
Written off Taken out of stock by an adjustment, a count, a return to the supplier or a discarded return.

Everyone whose role can view stock sees this page. Registering serials needs a role that can operate stock.