What this page is for
This page records one remittance from a provider into your bank — the whole amount, the fees kept back, and one statement line per transaction it paid out — exactly as the provider's own statement shows it. Saving it does not move anything in your accounts by itself; see Settlement for posting it once everything matches.
Only people whose role can manage payments see this page.
Before you start
- The provider connection this remittance came from must exist. See Connect a provider.
- Have the provider's settlement statement to hand, with its own reference, the gross figure, the fees it kept, and each transaction it paid out.
Fields
Connection
Which provider connection remitted this money. Required.
Example: the M-Pesa paybill connection.
Settled
The date and time the provider states for the remittance.
Example: 1 October 2026, 09:00.
Provider's reference
The provider's own identifier for this remittance, if its statement gives one. Optional.
Example: the settlement reference on Safaricom's statement.
Gross
The whole remittance, exactly as the provider's statement states it, before fees.
Example: KES 148,500.00.
Fees kept
What the provider deducted before paying out.
Example: KES 2,970.00.
Disputed
Any part of this remittance the provider is disputing. Leave it empty where nothing is disputed.
Example: leave empty; or KES 1,200.00 where one transaction is under query.
Why it is disputed
Required only where Disputed carries an amount.
Example: Chargeback under investigation — ref CB-4471.
Net received
What actually reached the bank. Must equal the gross matched, less fees and anything disputed, plus anything not yet matched; the page will not let the figures disagree.
Example: KES 145,530.00.
Reference
On each statement line: the M-Pesa receipt number or the provider's own reference for that one transaction.
Example: SJA7K2M9QP.
Fee
On each statement line: what the provider deducted for that one transaction.
Example: KES 29.70.
How to…
How to record a settlement
- On Payments → Settlements, press Record a settlement.
- Choose the Connection, and set Settled to the date and time on the statement.
- Fill in Gross, Fees kept, Disputed (if anything is) and Net received.
- Press Add line for each transaction on the statement, filling in its Reference, Gross and Fee.
- Press Record settlement.
Worked examples
Supermarket
Tumaini Supermarket's accountant records Safaricom's daily M-Pesa settlement. Connection M-Pesa paybill, Settled 1 October 2026, 09:00, Gross KES 148,500.00, Fees kept KES 2,970.00, Net received KES 145,530.00, with one line per M-Pesa receipt number Safaricom's statement lists, each carrying its own fee.
Restaurant and bar
The Acacia Grill & Bar's card acquirer settles every three days with one disputed slip. Gross KES 62,000.00, Fees kept KES 1,240.00, Disputed KES 1,200.00 with reason Chargeback under investigation — ref CB-4471, Net received KES 59,560.00.