What this page is for
My profile is where you manage your own account: your name and phone number, your e-mail address, your till PIN (personal identification number) for signing in at a till, your back-office password, and two-factor sign-in. Everyone who can sign in to the back office sees this page, and every change on it is to your own record only.
To change someone else's name, phone, e-mail, PIN or roles, go to Users instead — only an owner can change another person's e-mail address, and only an owner can set or reset another owner's PIN.
If a banner says your business requires two-factor sign-in, you must turn it on below before you can open anything else in Tulindo.
How to…
How to change your name or phone number
- Under Your details, change your Name or Phone. Leave Phone empty to remove it.
- Press Save changes. Your new name shows on records from then on.
Your e-mail address is changed separately, under Sign-in e-mail, because it is how you sign in.
How to set or change your till PIN
A till PIN lets you sign in at a till with a username and a short PIN instead of your e-mail address and password.
- Under Till sign-in, type a Till username nobody else in the business uses.
- Type a PIN of the length shown, and type it again in PIN again.
- Type Your current password to confirm it is you.
- Press Set till PIN (or Change till PIN if you already have one).
You can do the same from your own row on Users, if you can see that page.
How to turn off your till sign-in
Press Turn off till sign-in, then confirm. Your username and PIN stop working at every till at once. You can set a new username and PIN here at any time.
How to change your e-mail address
- Under Sign-in e-mail, type your New e-mail address.
- Press Send link. A link goes to the new address; you keep signing in with your current one until you follow it.
- Open the link from the new address to confirm it. From then on, sign in with it.
While a change is waiting to be confirmed, you can press Cancel change to withdraw it, or Send the link again if it has not arrived.
How to change your password
- Under Security → Password, type Your current password.
- Type a New password of at least ten characters, with a letter and a number, and type it again in New password again.
- Press Change password. Every other browser you were signed in on is signed out; this one stays signed in.
How to turn on two-factor sign-in
Two-factor sign-in asks for a six-digit code from an authenticator app on your phone, as well as your password, each time you sign in.
- Under Security → Two-factor sign-in, press Turn on.
- Confirm your password if asked.
- Scan the QR (quick response) code with an authenticator app such as Google Authenticator or Microsoft Authenticator, or type the setup key shown by hand.
- Type the six-digit Code from the app and press Confirm and turn on.
- Store the recovery codes shown somewhere safe, away from your phone, then press I have stored them. Each works once if you lose your phone.
How to turn off two-factor sign-in
Press Turn off two-factor sign-in, confirm your password, then confirm. Signing in will need only your e-mail address and password, and your recovery codes stop working.
How to see or remake your recovery codes
Under Security → Two-factor sign-in, press Show recovery codes to read them again, or Make new recovery codes to replace all eight — the old ones stop working at once. Both ask for your password first.